Archives: FAQs

Why can’t I renew my library books?

You might not be able to renew a book online if someone else has requested it, you have already renewed it twice, you have five or more overdue items, or your account has $10 or more in fines.

How do I renew my library books?

You can renew your books by visiting, selecting My Account, and signing in with your library card and PIN. Call the library if you have any trouble at 828-287-3520 ext 3. 

Does the library accept donations?

Norris Library always accepts monetary donations as well as books for children and teens! Call us at 828-287-3520 ext 3 to inquire about donating other materials, as our ability to accept them depends on available space.

How do I get flood insurance?

Your current insurance agent can help you get flood insurance. Most companies can write a NFIP flood insurance policy for you. If you need more help, can provide you with names of local agents that provide NFIP flood insurance. You may also call the toll free number (888) 379-9531 to ask for a flood insurance agent … Continued

How do I find out if a property is in a mapped floodplain?

North Carolina’s Flood Risk Information System (FRIS) North Carolina Flood Mapping System  For official floodplain determinations (mortgages, flood insurance rates, site development), contact the Town Manager by emailing Please provide telephone number, your address, site inquiry address, and a complete description of your request.

Who is required to have flood insurance?

Flood insurance is an important part of protecting your property. Property in a mapped floodplain is five times more likely to be damaged by a flood than by a fire. There is a 26% chance that such a property will be flooded during a 30 year mortgage. In NFIP communities, the federal government requires flood … Continued

How do I get a carbon monoxide test?

You may contact the Fire Department at 828-287-3520 ext. 2 to find out information on a test. Or you may purchase a carbon monoxide alarm from Lowes.

Close window