Welcome to Your New Digital Town Hall!

Posted on July 25, 2019


Welcome to your digital Town Hall!

This site is a continual work in progress in an effort to ensure we are listening to feedback from users just like yourself.  The Town is working under the principles of the U.S. Digital Services Playbook,  as such, we’ve launched this test site so we can build openly, iteratively, and collaboratively with our community. The new website will improve access to services and information to the community, as well as empower those looking to connect with their local government. The new site greatly improves the Town’s ability to serve the community in a greater capacity during the pandemic. The new site was built openly, iteratively, and collaboratively with a cross-departmental team focused on easy access to information, the ability to communicate, and continually make improvements based on citizen feedback.

Done

What’s been done:

  • Ongoing training and empowerment on new web tools
  • Re-organize content into a customer service approach
  • Predictive search
  • Mobile responsive design
  • Get answers app
  • Updated government information
  • Updated community information
  • Website encryption
  • ADA compliance
  • Payments
  • Issue reporting

Doing

What’s up next:

  • Iterating on feedback
  • Adding and improving content
  • Adding more webforms 
  • Continuous improvement 
  • BETA launch
  • LIVE launch

We want your input

As we build the new website, we want your input — please share your ideas.

Connect with us

 We want to make sure you’re updated on our progress — please connect with us as we build our future website together.

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